Your property, our priority.
Personalised service backed by industry-leading systems. We handle the details so you can enjoy the returns.
Evolved. Refined. Ready.
After 10 years in property management, we rebuilt our service from the ground up. We invested in technology, added support layers, streamlined communication, and formed a dedicated customer service team — all to lift response times and service quality. We reviewed our systems and trades, tightened compliance, and refined the details that protect your asset. Now we’re ready to do property management properly.
Service inclusions
Premium Marketing
Tenant Selection
Lease & Compliance
Routine Inspections
Maintenance Management
Financial Management
Proactive Rent Reviews
Risk & Dispute Management
Tenancy Transitions
Dedicated Support
Our Difference
Leasing
Vacancy days are lost income. Many agencies leave leasing to junior staff, dragging out campaigns and attracting the wrong tenants. We appoint an experienced Leasing Manager to every vacancy and work to a simple benchmark: any well‑priced property should lease within two weeks—protecting your cash flow and securing quality, long‑term tenants.
Maintenance
Cheap but unreliable trades create repeat issues, delays and risk—especially in a trade‑short market. We actively curate a trusted panel of contractors who prioritise our clients, balancing cost, compliance and workmanship. That means faster responses, quality repairs and fewer long‑term surprises for your property.
Lease Renewal
Last‑minute renewals and rushed paperwork are where many landlords lose rent and fall foul of legislation. Our overhauled renewal process means 95% of leases are finalised at least 60 days before expiry, with a full rent review and compliance check built in—reducing vacancy risk and protecting both your income and your obligations.
Rent Arrears
Inconsistent follow‑up on late rent quickly snowballs into serious arrears. With automated reminders, clear escalation rules and a team who take the time to explain expectations, our 14‑day arrears sit at zero and 7‑day+ arrears hover around 1%—keeping your cash flow predictable and stress low.
QCAT Experience
Tribunal matters often go wrong before the hearing—with incorrect notices, missed deadlines and poor documentation. While we can’t provide legal advice, our experienced property managers are meticulous about process, paperwork and timeframes. That preparation significantly reduces risk and helps maximise your chances of a successful outcome at QCAT.
How We Work
Place Sunnybank makes renting your property easy while making sure everything is managed effectively for you.
Assess & Optimise
We review your property, pricing, marketing and compliance to maximise your rental return.
Lease with Quality
We then run premium marketing, strict tenant screening and fast leasing to secure the right tenant.
Manage Proactively
We consistently deliver clear communication, routine care, timely repairs and data-led reviews to protect your asset.
Our Pricing
We believe in transparent, performance-based fees rather than one-size-fits-all packages. Our pricing is tailored to your specific property and investment goals to ensure you only pay for the value you receive.
How to change over
Switching is simple.
Most Form 6 agreements only require 30 days’ notice. If your property is currently vacant, you can appoint a second agency to lease it. Once you give us the go-ahead, we’ll handle the transfer for you.
